Privacy Policy

Effective Date: August 1, 2024

Overview

MingleText, a TMNSolutions product, collects and processes personal information when users access the website, SMS platform, and Gateway mobile application.

1. Applicability

This privacy policy covers the MingleText website, SMS sending platform, and Gateway mobile application. By using our services, you agree to the terms outlined in this policy.

2. Information Collected

We collect the following types of information:

  • Personal identifiers (name, email, phone number)
  • Usage data (log data, device info, IP address)
  • Messages and receipts stored within the application

3. Information Usage

We use your information for:

  • Service provision and maintenance
  • Message sending and receipt viewing
  • Change notifications (optional)
  • Customer support
  • Service improvement analytics

4. Information Disclosure

Data sharing occurs with:

  • Third-party SMS delivery providers (where API keys are provided by you)
  • Legal compliance requirements
  • Protection of user safety and rights

5. Security Measures

We implement technical and organizational protections against unauthorized access and disclosure. This includes encryption, secure data storage, and regular security audits.

6. International Data Transfers

Primary processing occurs in the US, though data may be collected, stored, and processed across multiple countries where the company operates.

7. User Rights

Depending on your jurisdiction, you may have the following rights:

  • Data access
  • Data correction
  • Data deletion
  • Processing restrictions
  • Data portability

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children.

9. Policy Updates

Changes to this policy are communicated via email to registered customers and posted on the website with updated effective dates.

10. Contact Information

For questions or concerns about this privacy policy, please contact us: